DEAR VALUED GUEST(S)

Dreamz Inn has a longstanding commitment to cleanliness and safety for our employees and guests. We have always had rigorous standards for cleaning and safety. To meet the new health and safety challenges and expectations presented by the COVID-19 pandemic; we have made changes to our cleaning, safety, process protocols and amenities out of an abundance of caution for our guests and associates in accordance with guidance issued by federal, provincial, and local public health authorities and best hotel industry practises.

Our enhanced cleanliness and safety measures are including but not limited to:

  • Extra disinfection of high touch areas in guest rooms including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks and flooring.
  • Increased cleaning and disinfecting frequency of public areas including, but not limited to, lobby, front desk check-in counters, elevators and elevator buttons, door handles, public bathrooms, vending machines, ice machines, room keys and locks, stair handrails, gym equipment, pool seating and surrounding areas.
  • Guest-accessible disinfecting wipes in public area.
  • Auto dispensing hand sanitizer units at various locations inside the property for your hand hygiene.
  • All linens, towels, and laundry are cleaned at our commercial-grade laundry facility with hot water washing and hot air drying, in accordance with manufacturer's instructions and best safety guidelines.
  • Specific signage for guidance and instructions are provided at appropriate locations inside and outside the property.
  • Our employees have received COVID-19 related safety and facility sanitation protocols guidance and training consistent with the public health authority recommendations. Our hotel team is updated on routine basis for enhanced process protocols.

While we are committed to do our best to ensure a pleasant stay for you, we expect greater co-operation from you for achieving overall safety for everyone and help prevent the spread of Covid-19. All hotel amenities are now open for guest services as per guidelines from provincial and federal authorities.

Note: Out of an abundance of caution for our guests and associates, Dreamz Inn reserves the right to restrict to entry presumptive or confirmed covid-19 patient.

DURING YOUR STAY AT DREAMZ INN

  • Wash / sanitize your hands often – and after touching shared surface.
  • Avoid touching unnecessary surfaces in common areas.
  • Minimise talking (avoid if possible) & avoid lounging in common areas.
  • Observe good sneeze and cough etiquette.
  • Room cleaning or housekeeping services will not be provided during the stay.
  • Requests for any assistance or for additional room supplies such as toilet paper, tissues, tea/coffee condiments, towels, etc. should be made through using the room phone to call the front desk. Requested supplies will be provided.
  • Delivery personnel are not allowed in the building. Guest(s) are required to accept the delivery outside the main entry door of the hotel.
  • Guest(s) are not permitted to allow any outside visitors in the guest room or hotel premises.
  • During your stay, if you start to feel ill, you should immediately contact health authorities and notify hotel operator/manager.
  • Guest(s) are requested to strictly follow any guidelines and regulations timely provided by Federal, Provincial & Local Health authorities for the COVID-19 Pandemic.

Your co-operation and help in achieving overall safety and preventing the spread of Covid-19 is highly appreciated.

Copyright © 2014 Mahavir Hospitality Inc, ON, CANADA